Every one of our team members is empowered to make a real difference, offering remarkably considerate service and discrete attention to detail. From freshly-cut flowers in the suites to personalised gifts for special occasions, it is no surprise that guests often remember the names of our staff and ask after them when they return.
Exceeding expectations at every turn, our historic hotel has a team who take genuine pride in delivering impeccable service. Within walking distance of the British Museum and Covent Garden, enjoy live jazz music in the Leopard Bar, an Afternoon Tea in the Conservatory, delicious cuisine in the elegant Blue Door Bistro and unique experiences with our seasonal 'Beach Bar' and 'Ski Lodge'.
We pride ourselves on our local relationships, and carefully design memorable experiences for guests. From a private tour of The British museum, to a delicious picnic feast in the private setting of Bedford Square Gardens, our knowledgeable concierge team ensures every stay is as seamless and personalised as possible.
From the most traditional experience of Afternoon Tea, to the refined British menu offered alongside our founder Beatrice Tollman’s comforting signature dishes in the elegant Blue Door Bistro, Executive Chef Martin Halls creates gloriously varied dining options, which make the most of organic, seasonal and British ingredients.