Meet our team
Led by Managing Director Dirk Crokaert, with over 20 years of service, The Montague is a family of passionate people, with a warm, inclusive ethos that embraces everything we do. We are proud to be a part of the family-owned and run Red Carnation Hotel Collection, and strive to create unique and memorable experiences for our guests.
Dirk Crokaert
Managing Director
dirk@montaguehotel.comDirk has proudly called The Montague his 'second home' for over 20 years. Under Dirk's guidance, The Montague on the Gardens continues to thrive as a top destination for discerning travellers. His vision and dedication ensures that the hotel remains at the forefront of the industry, offering an exceptional blend of traditional elegance and modern comfort.
Arjeta Arapi
Hotel Manager
aarapi@montaguehotel.comPreviously the Director of Food and Beverage, Arjeta received a well-deserved promotion to Hotel Manager in 2024. In her new role, Arjeta oversees all aspects of the hotel's operations, ensuring that every guest experiences the unparalleled luxury and personalised service that The Montague is renowned for. Her leadership style is characterised by a hands-on approach, a deep understanding of the hospitality industry, and a genuine passion for creating memorable experiences for every guest.
Neil Anderson
Deputy General Manager
nanderson@montaguehotel.comNeil has been part of the Red Carnation Hotel family for many years, originally working at The Milestone Hotel & Residences in various departments. In February 2016, he joined The Montague on the Gardens as Deputy General Manager. It is Neil's goal to ensure that every guest of The Montague receives the very warmest welcome, living the value 'No request is too large, no detail is too small.'
James Hilton
Front of House Manager
jhilton@montaguehotel.comAs the Front of House Manager, James aims to ensure that every guest leaves The Montague with a smile on their face, eagerly planning their return. Together with his dedicated team, he crafts warm, personalised, and attentive experiences for every guest. James takes great pleasure in creating memories that will stay with guests for years to come, and he looks forward to welcoming guests upon their next visit.
Martin Halls
Executive Head Chef
kitchenmt@montaguehotel.comThe Montague offers a wealth of diverse dining options, expertly curated by Executive Head Chef Martin Halls. Many of his dishes are inspired by the President and Founder of Red Carnation Hotels, Beatrice Tollman, whose philosophy is to offer the very best in comfort food. When designing his menus, Martin focuses particularly on seasonal, sustainable produce sourced locally. If guests have any special dietary requirements, Martin and his team are always happy to accommodate these requests.
Mustafa El'Omari
Head Concierge
conciergemt@montaguehotel.comAs the Head Concierge, Mustafa truly loves looking after guests at The Montague on the Gardens. His role involves organising private itineraries, booking the best theatre seats, and securing tables at those difficult-to-book restaurants. Mustafa and his team continually seek out all that London has to offer, from the dazzlingly new to the quintessentially traditional, ensuring they can provide the very best advice when putting together guest itineraries.
Tadas Dubikaitis
Director of Engineering
tdubikaitis@montaguehotel.comAs the Director of Engineering at The Montague on the Gardens, Tadas Dubikaitis ensures that everything is in perfect condition during guests' stays. He is also on hand to assist with any technical matters, such as Wi-Fi connectivity, the Sky Television system, gaming consoles for the children, or the climate control system.
Sarah Bristow
Head of UK Reservations
sbristow@rchmail.comSarah leads the Red Carnation Hotels UK Reservations team, taking care of our guests' room reservations. If you would like to discuss an upcoming reservation, individual or group enquiry, Sarah will be delighted to assist with this and provide her personal recommendations.
Join our family
If you are looking for a career in hospitality, and want to bring your enthusiasm and skills to a dynamic company who offers long-term prospects coupled with first-class training and development, then we'd like to hear from you.
Find out more